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We at Charleston Tech Support have been been getting some prank calls from a local number recently. This evening I got curious and decided to do a reverse phone lookup of the number after receiving two in a row. The number in question was listed as private, but showed it originated from the telecommunications company […]

Amy & I would like to wish all of our business partners, clients, & students a sincerely happy and healthy holiday season. We hope 2008 brings everyone a prosperous and productive year, and we can’t wait to be a part of your continued success. We would also like to thank you for making 2007 a […]

It seems that the most popular malicious computer infections I run across lately here in the Low Country comes in the form of spyware that has been classified as “SmitFraud”. SmitFraud has many variants – it seems like a new variant has been popping up every couple of weeks lately and it makes preventing infections […]

This past weekend I received my copy of the new Macintosh Operating System, code named “Leopard”, A.K.A. Mac OS X version 10.5. The new Operating System (OS for short) boasts over 300 new features, which you can read about in detail on Apple’s website (while you’re there, check out the guided tour if you have […]

Some of you out there are planning on getting an iPhone (especially my Mac-addicted customers), and there are a few things you should know before you make this important decision. 1 – Apple & AT&T are trying to make this as painless as possible for you to get set up with a new iPhone. Apple […]

We have recently moved to a new location in Charleston, SC. The new address is as follows: 4 Carriage Lane Suite 400D Charleston, SC 29407 Our phone numbers have remained unchanged, so you can still reach us at (843) 767-9500. Thanks, Joe

Charlestontechsupport.com has undergone some site changes! If you find anything that is not working, please use the form below to let us know: Thank you for your help. Joe UPDATE: Thanks to everyone who pointed out the issues with permalinks in the news archives!

The situation is getting worse every day. People call their computer’s manufacturer to speak with someone about a problem with their computer and instead of finding relief they find rage. The days of calling for tech support from most major computer vendors and getting actual human help are drifting quickly behind us as customers dial […]

The average PC owner uses their computer for many things – from browsing the internet & using email to editing photos & playing games. The last thing most people want to think about is security. Unfortunately, Windows happens to be a major target for virus-writers and evil marketers who will fill your computer with spyware, […]