joe | Charleston Tech Support

Please Protect Yourself

By: joe On: October 07, 2010 Uncategorized Comments Disabled

This year, 100% of electrical surge related failures that Charleston Tech Support responded to were generated over either the cable (ie Comcast) or DSL (ie AT&T) lines. That’s right, not one surge came over the power lines and destroyed computer equipment for any of my customers so far this year. They have all come via […]

Electronics Are Not A Physical Investment

By: joe On: April 26, 2010 Uncategorized Comments Disabled

Electronics Are Not A Physical Investment

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My last article, Technology Forces Personal Progress & Benefits Everyone, addressed the idea that holding out on a new computer can be a costly strategy if your old one is holding you back. This time, I want to play Devil’s advocate and talk about how horrible of an investment any electronic device is (meaning the […]

Technology Forces Personal Progress & Benefits Everyone

By: joe On: March 04, 2010 Uncategorized Comments Disabled

Technology Forces Personal Progress & Benefits Everyone

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No duh, right? The title of this article pretty much states the obvious, but for some reason most people still fear change when it comes to technology. It is a definite problem for the more conservative in nature to deal with the amazingly rapid pace of progression that technology rolls forward at. How is it […]

Itâ€™s Time to Kick XP

By: joe On: February 10, 2010 Uncategorized Comments Disabled

Itâ€™s Time to Kick XP

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Iâ€™m sitting here looking at a script designed to remove the hooks of a Windows malicious infection on a computer running Windows XP so I can successfully clean the computer of the Trojan and Spyware onslaught it is currently suffering. Yesterday, I spent a couple of hours looking at the same window on a couple […]

How Long Should My Computer Last?

By: joe On: February 04, 2010 Uncategorized Comments Disabled

Today I had a customer ask me over to take a look at her computer for a routine check-up. She then popped the question â€“ she wanted me to tell her how long it has to live. It sounds very morbid, but unfortunately in my line of work that question comes up quite a bit. […]

Netbooks – Massive Value, Minuscule Size

By: joe On: January 25, 2010 Uncategorized Comments Disabled

I have been suggesting Netbooks to my customers for a while now. For some people, the Netbook fulfills all of their needs while saving them a lot of money. What is a Netbook, you ask? I’m sure by now you have seen these tiny laptops in Best Buy, Target, or any other place that sells […]

Phone Line Issues

By: joe On: January 20, 2010 Uncategorized Comments Disabled

Our phone service is having a switching problem in relationship to my main phone line’s ability to receive calls. I apologize for the inconvenience – please use (843) 883-4055 to call us until further notice. Thank you for understanding. **UPDATE** According to my phone company, I am a victim of what is known as “Phone […]

When Is It A Good Time To Buy A Mac?

By: joe On: January 10, 2010 Uncategorized Comments Disabled

Apple is a company known to keep its product releases shrouded in a cloak of secrecy. It’s almost comical because there are a lot of successful websites dedicated to rumors around the company, its products, and its personnel. Can you think of any other company out there that the public has so much interest in? […]

Happy Holidays!

By: joe On: December 25, 2009 Uncategorized Comments Disabled

Merry Christmas and a belated Happy Hanukkah to all of my fantastic clients! We had a great year and I’m looking forward to serving you all in the new year. FYI, we will be open on the week of Monday, Dec 28th 2009, but will be closed on New Years day. Eddie, the Golden Retriever […]

The Rogue Software Epidemic – Big Business At Your Expense

By: joe On: December 13, 2009 Uncategorized Comments Disabled

Over the last few weeks, the amount of service calls I have received regarding malicious software infections have been a lot higher than usual. It seems like the creators of various rogueware applications that pretend to be security software are cashing in on the holiday surge in spending. This has been a real cause for […]